Nordstrom’s Employee Handbook — short and sweet – (37signals)

Nordstrom Rules: Rule #1: Use best judgment in all situations. There will be no additional rules. via 37signals.com   I found this by accident. I find it interesting on a number of levels. The comments that followed were interesting for one thing. But what about the concept itself? It seems that everywhere I go people…

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The Expectations Trap | Psychology Today

Attuned to disappointment and confused about its source, we wind up discarding perfectly good relationships. People work themselves up over "the ordinary problems of marriage, for which, by the way, they usually fail to see their own contributions," via www.psychologytoday.com This is a long and interesting article. I think the money quote is quoted above….

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America and the ‘Fun’ Generation – NYTimes.com

CAMBRIDGE, MASSACHUSETTS — From the first years of the American republic, a quiet battle has simmered over the words that denote the nation’s soul. And now a count can declare the victors: “achievement” and “fun.” via www.nytimes.com Heard about this article via stayoutofschool.com. What are your thoughts about it? Have we lost sight of excellence?…

Confessions of a Hotel Housekeeper – Manage Your Life on Shine

The best guests sleep in Three simple letters could inspire the "Hallelujah" chorus: DND, or do not disturb. One sign hanging on a doorknob, and the day's work was shortened by half an hour. Two signs? Pure heaven, but only if they remained there until my eight-hour shift ended—otherwise I'd have to circle back and…