“When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed.… You don’t get defensive. You don’t scream. You are trying to understand and listen because at your basic core you are saying, ‘Maybe they are saying something to me that I’m not hearing.” Indra Nooyi (54)
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Points to Ponder (100 Words or Less)
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Points to Ponder (100 words or less)
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Points to Ponder (100 Words or less) Facebook style
The web seems to be flooded lately with articles titled "(# of) Things Never To Say To (someone of a particular profession/situation in life)." It seems there are two lessons we need to learn: 1) Choose your words carefully. Our words can hurt others, especially when we're careless with them. 2) Start with the assumption…